NHS 111 is available 24 hours a day, 365 days a year. NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter.
The BSL interpreter will call an NHS 111 adviser on your behalf and you’re then able to have a real-time conversation with the NHS 111 adviser, via the interpreter.
They will talk back what you've typed to the NHS 111 adviser and, in return, type back the adviser’s conversation, so you can read it on your textphone's display or computer.
Your feedback is vital in helping the NHS 111 service to improve and we want to hear your views, good or bad.
30 James Street is a magnificent building and I’m so pleased with what it’s become and how well it has been received by not only the people of Liverpool but by people all over the world.